Bruno Gérard
Business Analyst & Data Officer
Driving License
Available soon
Available
Professional with over 10 years of experience as a Business Analyst and Support Specialist, primarily in the pharmaceutical sector. Enthusiastic, reliable, and results-oriented, I am eager to contribute my skills to projects involving data management and analysis.
Pauwels Consulting - Data Quality Officer
UCP Pharma
January 2024
to March 2025
Braine-l'Alleud
- Daily support to the Demand & Capacity Planner and coordinators within the Operational Team of the Device Artwork and Packaging (DAP) department at UCB.
- Daily support to the Demand & Capacity Planner and coordinators within the Operational Team of the Device Artwork and Packaging (DAP) department at UCB.
- Responsible for data extraction and daily reporting to monitor operational activities.
- Responsible for data extraction and daily reporting to monitor operational activities.
- Management of Excel-based trackers (dashboards, charts, pivot tables).
- Management of Excel-based trackers (dashboards, charts, pivot tables).
- Data analysis and reporting with visualizations.
- Data analysis and reporting with visualizations.
Pauwels Consulting - PMO Support
GSK Vaccines
June 2023
to December 2024
- Operational and administrative support to Technical Project Managers (TPMs) within the Technical Research & Development (TRD) department at GSK Vaccines.
- Data management in Excel and financial analysis based on SAP SOX extracts.
- Data entry into various systems.
- Meeting planning and documentation archiving.
Administrative Officer
AXA Partners
November 2021
to February 2023
- Responsible for the administrative follow-up of customer complaints under the Axa Partners – Mercedes-Benz roadside assistance contract.
- Management of the centralized mailbox and coordination of communication with relevant Quality teams.
- Data collection and analysis to identify trends and support the development of action plans.
- Drafting and presenting statistical reports to Axa partners and the client Mercedes-Benz.
- Familiarizing with generative AI tools and applications
- Prompt engineering.
- Advanced forumulas & functions.
- Data analysis with Pivot Tables.
- Business Intellignece with Power Query & DAX.
- ITIL® Foundation Certificate in IT Service Management.
- General training in communication through project-based learning, with a focus on content creation and management for multimedia platforms: websites, blogs, social media, interactive kiosks, tablets, smartphones, etc.
- Web integration.
- Targeted content writing for diverse audiences.
- Content ergonomics and scripting/storyboarding.
- Multimedia project management.
- Literature about fantasy worlds.
- Role-playing game club GM.
- Spending time with my wife and my daughter.
- Mountain biking and running to stay fit.
Skills
Languages
-
French (Native)
Excellent verbal communication skills
-
English (C1)
Several years of experience in fully English-speaking professional environments.
- Dutch (B1+)
- Spanish (Basic knowledge)
Soft Skills
- Strong interpersonal skills and effective communication.
- Team player and proactive.
- Methodical and rigorous with an analytical mindset.
- Positive and enthusiastic attitude.
Office applications
- Windows environments (XP, 7, 8, 10, and 11).
- Microsoft Office 365: Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Visio.
- Azure DevOps.
Data Management
- Data Validation
- Pivot table Dashboards
- Power Query & DAX
- Data modeling
Technical Skills
- Incident Management: Daily handling of incidents through ticketing systems: user communication, task assignment, incident resolution, and coordination with support teams.
- SAP: Data management in GUI and Fiori environments. SAP modules: HR, WM, PP, VIM.
- Coding: Notepad++.
- Linux: Installation and office use.